Shipping and delivery
Shipping and delivery
To send your products we use the collaboration of the most important national and international vectors to guarantee quick and accurate safe shipments.
We ship all over the world at very advantageous prices and with innovative procedures.
The shipping rate is automatically calculated by our systems based on your destination.
Always free for orders over € 50.00
Our estimated delivery time is shown on each product sheet.
Where the products are indicated as "available", we normally ship them between 1-3 working days after the date of the order.
The delivery orders of the next day are usually shipped on the same day on which the following work day is placed.
When the products are not indicated as "available", we show our best estimate how long it will take before we can send the product.
If for any reason we will not be able to send your items within the scheduled time, we will send you an email to inform you.
Deepen the topic with these articles of the service center which concern the shipments.
Standard delivery in Italy
The costs are shown on the preview of the cart and are usually € 4.99 throughout Italy.
You will normally receive your items within 3 working days of shipping.
If you have not received your articles within 2 weeks, please contact us for a replacement order.
Do you need it tomorrow? Order by 14:00
Only the "in stock" items indicated as "available" are suitable for delivery in Italy the following day.
The orders made before 14:00 from Monday to Thursday will be delivered by 9:00 pm on the next working day.
The orders made after this time will be delivered on the second working day following the order.
The working days are from Monday to Friday (excluding holidays).
The orders made at any time on Friday, Saturday or before 12:00 on Sunday will be delivered by 9pm on Tuesday.
Deepen this topic in service center with These frequent questions about shipping.
Delivery in EU countries
Deliveries in EU countries are normally charged to € 12.99 per order, but some shipments may be more expensive.
In this case, a customer service consultant will contact you before sending the order.
If you have not received your articles within 3 weeks, please contact us to agree on an order of replacement.
For information, please contact customer service.
The orders made after this time will be delivered on the second working day following the order.
The working days are from Monday to Friday (excluding holidays).
The orders made at any time on Friday, Saturday or before 12:00 on Sunday will be delivered by 9pm on Tuesday.
Delivery in countries outside the EU
Deliveries to countries outside the EU are normally charged to € 12.99 per order, but some shipments may be more expensive and in any case our system will automatically calculate the expenses. In this case, a customer service consultant will contact you before sending the order. If you have not received your articles within 3 weeks, please contact us to agree on an order of replacement. For information, please contact customer service.
The shipping costs listed are including VAT which can vary according to the destination of the delivery.
For more information on our delivery policy, consult our terms and conditions.
Deepen the theme of thedeliveries on customer serviceof Ennebiservice.